PippyPoints FAQ

What are PippyPoints?

Welcome to our new loyalty programme which allows you to earn rewards for loyalty and sharing your love for PippyPlans!

How do I earn PippyPoints?

You can earn PippyPoints in a variety of ways. You'll get 1 point for every £1 spent, plus you receive 100 points on your Birthday as well as points for joining our Facebook group and following us on Instagram! 

Check out the Earn Points section in the pop up window for more details. 

I placed an order but the points haven't applied.

PippyPoints get automatically applied once the order is "Complete" meaning it's shipped. For Preorders and orders with a delay in shipping, the points will apply once the order ships. You should receive a shipping notice whenever your order has been completed. 

How do I spend PippyPoints?

You can redeem your PippyPoints directly in the shop, by selecting "Redeem my Points" in the pop up window. This will give you exclusive discount codes or other rewards right in the website!

I already have points, how come?

When we switched from the old PR team system, anyone who was subscribed to our newsletter or had an account automatically receives points based on their previous spend! If you weren't signed up or didn't have an account, we've assumed you didn't want us to use your email or marketing purposes so have not applied points. Make sure to create an account to avoid missing out on your future orders!